Terms & Conditions

Terms & Conditions

Welcome to TheCarFax. By accessing or using our website and services, including generating vehicle history reports using a Vehicle Identification Number (VIN), you agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By using our site, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree, you must discontinue using our services immediately.

2. Use of Our Services

You agree to use TheCarFax platform solely for lawful and legitimate purposes, including:

  • Submitting valid Vehicle Identification Numbers (VINs) for generating history reports.
  • Providing accurate personal information required to deliver your report.
  • Using the report solely for personal or business evaluation of a vehicle.

You agree not to engage in misuse, including unauthorized scraping, data mining, reverse engineering, or attempts to disrupt platform functionality.

3. Nature of Vehicle History Reports

TheCarFax compiles reports using public and commercial data sources. You acknowledge that:

  • VIN-based reports depend on available data from third-party databases.
  • Some vehicles may have incomplete or missing records due to regional or reporting limitations.
  • TheCarFax is not responsible for errors or omissions in external data sources.

Our service assists in making informed decisions but does not guarantee the full or definitive history of a vehicle.

4. Payments, Refunds & Delivery

  • All payments are processed securely through third-party payment processors (Stripe, PayPal, etc.).
  • We do not store or have access to full card information.
  • Reports are delivered digitally via email or your account dashboard.
  • Because reports are digital and instantly generated, all sales are final and non-refundable once processing begins.

5. User Responsibilities

You agree to the following:

  • Maintain accuracy of your information
  • Not share, resell, or republish purchased reports without permission
  • Use our services in compliance with local and international laws

6. Intellectual Property

All trademarks, branding, website content, design elements, structure, and compiled vehicle data belong to TheCarFax and may not be copied, reused, or reproduced without explicit written consent.

7. Limitation of Liability

TheCarFax is not liable for any direct or indirect damages, financial losses, or decisions made based on a vehicle history report. You acknowledge that the report is an informational tool and should not replace professional inspections or legal documentation.

8. Third-Party Services

Some components of the report rely on third-party databases. TheCarFax is not responsible for:

  • Unavailable or inaccurate third-party data
  • Delays caused by external data providers
  • Information not reported to VIN data networks

9. Account Termination

We reserve the right to suspend or terminate any account found engaging in fraudulent activity, policy violations, unauthorized access attempts, or harmful actions toward our platform.

10. Changes to These Terms

TheCarFax may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: